Virus & Malware Removal in Spring Branch, TX

On-demand remote support

Get a technician on your computer in minutes

Chat with us, and we connect securely to fix it while you watch. $78.50 per hour plus tax (first hour up front, then 15-minute blocks); $52 per hour for ExpertGuard members, and included with ExpertGuard Pro. Mon–Fri 9–5 Central (24/7 for Pro members).

Say Goodbye to Viruses, Spyware,
and Hidden Threats

Viruses, malware, and spyware can slow down your devices, compromise your data, and put your business at risk. Our Virus Removal service quickly identifies and eliminates harmful programs while restoring speed, performance, and reliability. We don’t just wipe out threats—we also strengthen your defenses to help prevent future infections, keeping your devices safe and running smoothly.

Say Goodbye to Viruses, Spyware, and Hidden Threats
Say Goodbye to Viruses, Spyware, and Hidden Threats

From Detection to Protection—Our Process Covers It All

Our virus removal process is designed not only to eliminate harmful programs but also to protect your devices from future attacks. We start with a full system scan to detect threats, then carefully remove malware, spyware, and viruses without risking your data. Once your device is clean, we optimize performance and install the latest security updates to keep you safe moving forward.

Thorough and Safe:

We remove threats completely while ensuring your files and data remain intact.

Future-Ready:

After removal, we reinforce your defenses so the same problem doesn’t come back.

Protect Your Data and
Personal Information

Virus removal helps safeguard sensitive information like passwords, customer details, and financial records.

Safeguards sensitive data and privacy

Restores device speed and performance

Prevents costly downtime and repairs

Protects against future security risks

We Remove Viruses
the Right Way

Our technicians use advanced tools and proven methods to eliminate threats completely without risking your data.

Expert Technicians

Data-Safe Process

Proven Reliability

Future Protection 

We Remove Viruses the Right Way

Signs Your Computer Has a Virus

Most infections do not announce themselves. Call us if you notice any of these:

  • Pop-ups, new toolbars or a browser homepage you did not set
  • A “Microsoft” or “Apple” warning telling you to call a phone number (this is always a scam)
  • The computer suddenly runs much slower, or the fan runs when it is idle
  • Friends get strange emails or messages from your accounts
  • Files you cannot open, or a note demanding payment to unlock them

If someone already got into your computer

If you let a stranger connect to your computer or gave out card details, turn the computer off, call your bank, and call us at (830) 237-6547. We remove any remote-access programs the scammer left behind, clean the infection, and help you change the passwords that matter.

What it costs

Most cleanups start with a remote session: $78.50 per hour plus tax, first hour up front, then 15-minute blocks ($52 per hour for ExpertGuard members, included with ExpertGuard Pro). Badly infected machines can come to the shop at 20475 Hwy 46 W, Suite 130, Spring Branch, where most cleanups take about 2 hours.

Let’s Fix Your Tech Problems Today

Contact us for fast, reliable IT support that fits your needs!

Our Clients

Sharon Leach

Excellent service! Quick turnaround and patient with those who are not computer wizards! Also would recommend their commercial grade virus/security software.

Inverted

Over a year ago my father got me a computer from Amazon for my birthday. Fast forward to summer of this year, I have sudden issues that I could never seem to track down regardless of what I tried. I decide to head over to Spyderware and see if they could figure out the issue, and this was by far the best choice I could’ve made. Not only did they figure out the issue, but they managed to track down several other problems I had no clue about. I now know that the computer my father bought was from a scam company, and that there are several parts I could still utilize from it in the future. On top of that, they fixed the computer so I can still use it while I figure things out. Overall, things went way better than I initially thought it would as I was definitely skeptical at first. Shout out to Casen for being very helpful and clear about things over the past week!

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Debra Berry

I took my laptop in for servicing because it was running slowly. After updating the RAM and replacing the cover and adding a backlit keyboard, it works great. The price was reasonable and the turnaround time very short. When I tried to use my printer later, I could not get it to print from the laptop. One call took care of that! Adam took remote control of my laptop and put my printer back into our home network, all in about 10 minutes at no additional charge. So nice to find a great repair shop so close to home!

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Brenda Harper

New to Bulverde, TX. I called this shop to see if my letter E could be repaired as it is constantly sticking. The guy who answered told me to pop it off, look at it, if nothing broken, put back on and it may work fine…and it did! Yea! He saved me a trip, saved me $$ service call. Made my Monday! Thank you for good customer service. Even better that you are Veteran-owned!

Lynda Nollkamper

Great customer service! I took my old laptop in to fix what I thought was a virus. Turns out it was a drive problem, but they got it going again in just a short while. This was not my first time in and if the need arises, It won’t be the last. Kevin W. rocks! For that matter, all the employees there rock, too, as I have used others there, too. So lucky to have a great business like this in Bulverde!

Christy Graniere

My compuater was hacked and a virus was installed and Spyderware took care of my problems within a day. They were helpful with my questions. I would go there anytime I have computer issues!

Anne Morris

My 4 year old laptop was running so slow I had stopped using it and almost considered buying another one. I took it in to Spyderware; they told me what was wrong, how much it would cost (which was very reasonable – and a lot cheaper than a new laptop), fixed it in one day and now it is better than new. Would highly recommend. Thanks guys!

Dennis Scholl

Adam & his team really know their stuff when it come to computer enhancements and/or repairs. They’ve built me two desktop PC’s and recently replaced a hard drive on my laptop after “cloning” old system to save all data files. Been using an old Microsoft email app (Live Mail) & Adam suggested and installed Thunderbird on the laptop as Livemail is no longer supported by Microsoft.
I highly recommend Adam & Spyderware for any computer repairs or improving current performance !!

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Christopher C.

Great people! Rachel was very honest about what it would take to fix my device and I appreciate that. They got my device back to me within a week and the new battery works great!

LINDA C

This is the best place there is to fix your phone and computers. Jeremy is the best young man to service your phone. He fixed mine in 5 minutes flat and didn’t charge me. What a blessing.

Rix Kamelski

Had a virus one day, tried to fix/remove it, no luck, dropped it off at Spyderware the next eve. They were finished the next morning. Great people, great service, great prices.

David Sweany

Needed to have some work done on my laptop and Bryan helped me. He did a great job and was prompt, professional and helpful. My laptop is running like new!!!!! Thanks Bryan!!!!

Contact info

Have any questions? We’d love to
 hear from you.

Address

20475 Hwy 46 W, Suite 130,
Spring Branch, TX 78070

Hours

Monday-Friday: 9:00AM-5:00PM

Your Systems Deserve Better —Experience Hassle-Free IT Support Right Now

Frequently asked questions

Do you remove ransomware?

Yes. We remove malware and ransomware, restore systems when possible, and harden devices so reinfection is less likely.

Can you help remotely?

Most removals start with secure remote support. Onsite help is available in the Spring Branch / Hill Country area when needed.

How do I prevent this next time?

ExpertGuard plans keep patches and antivirus current and add monitoring on higher tiers — usually far cheaper than emergency cleanup.

Is my antivirus enough?

Free antivirus is basic protection. Our ExpertGuard plans use Emsisoft business-grade antivirus and keep Windows patched automatically.

Can you remove a virus from a Mac?

Yes. We clean Macs as well as Windows PCs.

Is virus removal guaranteed?

We remove every infection we find, but we cannot guarantee it will not come back. A clean computer can be hit again the moment it joins an infected network or someone opens a bad link or attachment. An ExpertGuard plan is the best way to stay protected after a cleanup.

Will you reinstall Windows?

Only as a last resort, if the cleanup cannot be done safely, and only after your files are backed up.