ExpertGuard Protection Plans: Monthly Computer Protection from $15

Proactive Protection for Your Devices and Data

Most tech problems don’t announce themselves. A slow computer, a suspicious pop-up or a skipped update can turn into lost files, downtime or a full-blown breach before you notice. Our Protection Plans put Expert Tech Solutions on watch for you every month, for one predictable price.

Choose the coverage that fits, from automatic updates and patching up to live threat monitoring with 24/7 remote support. Every plan is backed by our veteran-owned team right here in Spring Branch, TX.

Proactive Protection for Your Devices and Data

ExpertGuard Plans for Your Home

Each plan builds on the one below it, so you can start with the essentials and add protection as your needs grow. Prices are per computer, billed monthly, or yearly with one month free. See every detail on our Residential page. Running a business? See ExpertGuard for Business below.

ExpertGuard Lite – $15/month

Windows updates and security patches applied automatically in the background, closing the holes hackers look for.

ExpertGuard Essential – $20/month

Emsisoft business-grade antivirus plus automatic updates and patches, with access to our remote support team.

ExpertGuard Plus – $25/month

Everything in Essential plus ThreatHunter, SIEM live threat monitoring and priority remote support.

ExpertGuard Pro – $30/month

Everything in Plus with 24/7 remote support, free remote labor and quarterly security reporting.

ExpertGuard for Business

Running a business? These plans add monitoring, RMM and advanced threat defense for your whole office.

ExpertGuard Business Lite

Patching + antivirus

$50/month per computer

  • Automatic Windows updates
  • Automatic patching
  • Emsisoft business-grade antivirus
  • Custom alerts
  • Ticketing, reporting and automated invoicing
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ExpertGuard Business Essential

Managed + monitored

$100/month per computer

  • Emsisoft business-grade antivirus
  • Automatic Windows updates and security patches
  • Access to remote support
  • Health monitoring and custom alerts
  • ExpertGuard RMM
  • Ticketing, reporting and automated invoicing
  • Secure remote access
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ExpertGuard Business Pro

Full coverage, 24/7

$190/month per computer

  • Emsisoft business-grade antivirus
  • Automatic Windows updates and security patches
  • 24/7 remote support
  • Free remote labor included
  • ThreatHunter and SIEM live threat monitoring
  • EDR advanced threat detection and response
  • Ransomware mitigation
  • Active response
  • Vulnerability scanning and remediation
  • Quarterly security reporting
  • Compliance management (some aspects not included)
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Prices are per computer, plus sales tax where applicable. You’ll get an invoice by email and pay securely by card.

Why Protection
Beats Repair

Fixing a problem after it happens costs more (in money, time and lost files) than preventing it. A protection plan keeps your systems patched, monitored and supported, so small issues never get the chance to grow.

Stops threats before they cause damage

Keeps software updated and patched automatically

Real people on call for remote help

One predictable monthly price

Let’s Fix Your Tech Problems Today

Contact us for fast, reliable IT support that fits your needs!

Our Clients

Elizabeth Walker

Anytime I’ve ever come here, it’s always been easy and quick. Jaden was really helpful in getting our sticky keys fixed! Their prices are also great 👏🏼👏🏼👏🏼🥰

Mark

I was having issues formatting an SD card for recording purposes on a covert camera. I stopped by there and they fixed my issue in 5 minutes. I asked them how much they were going to charge me, and they said nothing zero. They have helped me over the years a few times and always reliable fast and reasonable. It is a great place to business with. Thanks Again guys.

lisa lanphere

Spiderware Technologies has always been my “go to” for new computers and any computer repair for the last 15 years! They are very knowledgable and have great customer service!! I highly recommend them !

MrJlace005

My experience at spyderware has always been fantastic. They have helped me with multiple issues. I walked in today because my phone wasn’t charging properly. Adam looked at the charging port, pulled out some pocket lint, and it was fixed. He didn’t even charge me anything. I highly recommend them.

Alexis Wagner

We use Spyderware for our office needs as well as personal home support. I recommend them and have total confidence in their ability to keep us up and running. They are very customer oriented and always get back to us in a timely manner. Don’t know what we would do without them.

Toni Littleton

The staff is always helpful, knowledgeable, takes time to answer all questions and their prices are competitive and very fair. We have used them multiple times. We just purchased a great laptop for my husband.

BUZENVILLE BUZEN

Went into Spyder Tech and Game (by the old HEB next to Planet Fitness) with a software problem. They spent 20 minutes with me fixing it and simply said no charge we were happy to do it. This is a place you want to do business with.

Karen McDaniel

Adam is great. Very trustworthy with my computer and responds quickly. Our family has been using him for several years now and he always gets the job done right.

Kelly VanMeter

Had a problem with my Mac. Walking in and the guys were very polite and helpful. Have been seeing their sign for years, glad i remembered. Definitely beats waiting a day or 2 for an appointment and driving into town to go to Apple.

Ken Knight

You guys came through. Was having an issue scanning pictures and documents from my scanner to the desktop. The old program I had been using for years had an issue. You guys were able to fix it with a phone call.

Dennis Bickers

Built my computer in a short amount of time. Worked as advertised. Very professional staff. Always ready to answer questions and help in any way possible. I highly recommend them.

Kid Scott

All the folks at Sypderware Technologies are awesome and very knowledgeable about computers, phones, etc. They always go the extra mile to make sure you’re satisfied!

Contact info

Have any questions? We’d love to
 hear from you.

Address

20475 Hwy 46 W, Suite 130,
Spring Branch, TX 78070

Hours

Monday-Friday: 9:00AM-5:00PM

Your Systems Deserve Better —Experience Hassle-Free IT Support Right Now

Frequently asked questions

What is ExpertGuard?

ExpertGuard is our monthly protection platform: automatic updates and patches, business-grade antivirus, optional live threat monitoring, and remote support from our Spring Branch team.

How much does ExpertGuard cost?

Home plans start at /month per computer (Lite) and go up to /month (Pro). Business plans start at /month. Yearly billing includes one month free.

Can I order online?

Yes. Choose a plan on our Protection Plans or Residential pages, or go straight to Order. We email a Syncro invoice; you pay securely by card. No card details are entered on our website.

Do you serve Canyon Lake and Bulverde?

Yes. We support homes and businesses across Spring Branch, Canyon Lake, Bulverde, New Braunfels, Boerne and the greater San Antonio Hill Country.

What does "per computer" mean?

Each computer you want covered is one plan. Two laptops on Essential are a month.

Monthly or yearly?

Either. Yearly billing gives you one month free.

Can I change or cancel my plan?

Yes. Plans are month to month. You can upgrade, downgrade or cancel at any time by calling or emailing us.

Does a plan cover repairs?

Plans cover protection and remote support: per hour of remote support for members, with remote labor included on Pro. In-shop hardware repairs are billed separately.

Does it work on Macs?

Yes. Macs get the same Emsisoft business-grade antivirus, and we keep macOS and your apps updated in place of Windows updates. Remote support works the same way.

What is ThreatHunter / SIEM?

Live monitoring that watches your computer's activity for signs of an attack and alerts our team, instead of waiting for antivirus to catch it.