Home Computer Help & Tech Support in Spring Branch, TX
ExpertGuard Pro – $30/month
Tech issues always seem to pop up when you least expect them—a slow computer, suspicious pop-ups, or a device that just won’t cooperate. Left unresolved, these “little” problems can quickly snowball into downtime, data loss, or even full-blown security breaches. With ExpertGuard Pro you get 24/7 remote support with remote labor included, plus active threat hunting, so you don’t have to wait in line at a repair shop or figure things out on your own. Our team jumps in remotely, fixes issues in real time, and proactively hunts for threats that may already be lurking in the background.
- 24/7 remote support, remote labor included
- ThreatHunter and SIEM live threat monitoring
- Business-grade antivirus, updates and patches
- Quarterly security reporting
ExpertGuard Plus – $25/month
Most home users think cyberattacks only happen to big companies—but in reality, hackers often target households because they’re easier to breach. Standard antivirus can’t always catch sophisticated threats or early warning signs, and by the time you notice something’s wrong, the damage may already be done. That’s where our SIEM (Security Information & Event Management) & Threat Hunter service comes in. We continuously monitor and analyze activity on your devices and network, flagging anything suspicious before it turns into a full-blown attack. It’s like having a 24/7 security guard watching over your digital life.
- SIEM (Security Information & Event Management) live threat monitoring
- ThreatHunter
- Priority remote support
- Business-grade antivirus, updates and patches
ExpertGuard Essential – $20/month
Relying on free or outdated antivirus software is like locking your front door but leaving the windows wide open. Modern threats like ransomware, phishing scams, and spyware are designed to slip past basic protection and cause serious harm to your finances, privacy, and personal data. Our Business-Grade Antivirus with Remote IT Support brings enterprise-level defense to your home. Not only do you get top-tier antivirus that adapts to new threats in real time, but you also have access to remote IT experts who can step in whenever you need extra help. Together, it’s a security and support package that keeps your devices safe and running smoothly.
- Emsisoft business-grade antivirus
- Automatic Windows updates and security patches
- Access to remote support when you need it
ExpertGuard Lite – $15/month
Outdated apps and software are one of the biggest security risks—hackers specifically target vulnerabilities in old versions to gain access to your devices. Yet many people put off updates because they’re time-consuming, confusing, or disruptive. Unfortunately, ignoring them means leaving your personal information exposed. Our Live Updates & Patches service takes that burden off your shoulders. We automatically handle updates in the background, applying the latest security patches and performance upgrades so your system stays safe, fast, and reliable—without you lifting a finger.
- Automatic Windows updates
- Critical security patches applied automatically
Tech Help for Your Home
You do not need to run a business to get real IT help. We help Hill Country households with the same care we give our business clients:
- Slow or broken computers, laptops, phones and tablets (see Repairs)
- Viruses, pop-ups and phone scams (see Virus Removal)
- Wi-Fi that drops out, printers that will not connect, and new computer setup
- Moving photos and files from an old computer to a new one
- Help for parents and grandparents who get targeted by scam calls and emails
Pay as you go, or stay protected
One-time remote help is $78.50 per hour plus tax (first hour up front, then 15-minute blocks), or bring your device to the shop. If you want us watching your computer every month, ExpertGuard home plans run $15 to $30 per computer per month, and members pay $52 per hour for remote help instead of $78.50. ExpertGuard Pro includes remote support and remote labor 24/7.
Let’s Fix Your Tech Problems Today
Contact us for fast, reliable IT support that fits your needs!
Our Clients
Contact info
Have any questions? We’d love to hear from you.
PHONE
Address
20475 Hwy 46 W, Suite 130,
Spring Branch, TX 78070
Hours
Monday-Friday: 9:00AM-5:00PM